The 900-Pound Gorilla of Marketing: Are You Ignoring It?

‐ February 18, 2025

If there’s one giant, undeniable truth in business today, it’s this: Too many companies are neglecting effective marketing tools. Over the last few years, in an effort to cut costs, many businesses have scaled back or completely eliminated hard promotion—things like brochures, postcards, catalogs, and manuals.

The excuse? “We’re going green.”

Now, don’t get me wrong—going green is great. But in its extreme form, it means going completely paperless, relying solely on digital tools like emails, videos, and PDFs.

But here’s the thing: Your customers still crave something tangible.

Digital Fatigue Is Real

Think about it—when was the last time you actually read an entire marketing email? Or worse, a PDF manual someone sent you?

Exactly.

Most of us shove them into the “I’ll-read-it-later” folder, which might as well be a digital graveyard.

This doesn’t mean email or web marketing is useless. We use it, and it works—as part of the mix. But relying on digital alone? That’s like baking a cake with just flour. You need all the ingredients for the best results.

So, what’s the most cost-effective way to bring direct mail back into your marketing strategy?

Why Printed Marketing Still Wins

I know what you’re thinking—“Of course you say that, you sell printed materials!” Fair point. But beyond that, I’m a business owner just like you. My goal is simple: Get more customers. And I don’t care if they come through email, web ads, or direct mail—I just want them.

And guess what? Direct mail works.

In fact, our postcard mailings don’t just generate leads; they drive people to our website and get them to pick up the phone. Printed materials stand out, while digital marketing alone gets lost in the noise.

The Pitfalls of Relying Solely on Digital Marketing

If you’re banking 100% on email and online ads, here’s what you’re up against:

  1. Email lists are tricky. Building one large enough to make an impact takes time, and buying a list? Risky. Sure, people opted in somewhere, but not to you.
  2. You could get blacklisted. If your email marketing isn’t spot-on, you might find your website blocked, your emails undeliverable, and your entire domain reputation trashed.
  3. People are drowning in emails. Spam filters are stronger than ever because consumers are overwhelmed. If you’re not in their primary inbox, you’re invisible.
  4. The internet is the Wild West. Everyone’s fighting for attention, and standing out is harder than ever. Plus, digital marketing trends shift constantly—keeping up can feel like a full-time job.

Smart Marketing = Smart Business Growth

Want to stay ahead in today’s economy? You need a well-planned marketing mix—not just one approach, but a combination of tools that actually work together.

Here are 14 key strategies that can boost your success:

  1. Listen to your customers. Survey your audience. Find out what they need and want—then give them exactly that.
  2. Focus on benefits, not features. Customers don’t care about fancy specs. They want to know how your product or service solves their problem.
  3. Keep it simple. Skip the jargon. If your grandma wouldn’t understand it, neither will your customers.
  4. Use print to drive digital engagement. Postcards, flyers, and brochures can lead customers to your website—and drive action.
  5. Be consistent. Marketing isn’t a one-time thing. Show up regularly, or risk being forgotten.
  6. Invest in marketing—always. Never cut marketing when business slows down. That’s like turning off the gas in a race because you want to save fuel.
  7. Know your customer value. Understand how much a customer is worth to your business. That way, you’ll know what’s worth spending on marketing.
  8. Build a customer database. Whether it’s a high-tech CRM or just a folder of contacts—keep track of your customers and nurture those relationships.
  9. Make personal connections. Phone calls, handwritten notes, and personal outreach still work. One of our sales reps gets a 7-10% response rate just by sending handwritten notes.
  10. Use professional print materials. A well-designed brochure can do more than a dozen emails. Don’t hoard them—hand them out freely.
  11. Upgrade your presentation. Branded pocket folders, polished flyers, and professional-looking materials increase trust. First impressions matter.
  12. Follow up. Every interested customer should get at least three pieces of physical mail from you—whether it’s a thank-you note, a brochure, or a follow-up packet.
  13. Keep your space clean. Want an instant credibility boost? Clean up your store, office, or workspace. It costs nothing but can increase sales overnight.
  14. Keep your promises. Nothing kills a business faster than broken promises. Angry customers spread the word—fast. On the flip side, happy customers are your best salespeople.

Now Is the Time to Stand Out

Many of your competitors are in survival mode, cutting back on marketing instead of doubling down. That’s your opportunity.

Want to see how a mix of direct mail and digital marketing can work for your business? Let’s talk.

Call us at 727-536-4173 for a consultation. Let’s craft a strategy that gets real results—not just unread emails.

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